Manage campaign for your products

Send product campaign messages to targeted customers using pre-approved templates. Campaigns can be personalized, filtered by customer segments and scheduled to run then or at a future time, making them perfect for marketing, billing or regular updates.

• Bulk contact management & customer segmentation for targeted marketing
• Broadcasting with personalised WhatsApp messaging
• Analytics to track product campaigns & customer engagement KPIs
• Whatsapp Chats Support (within allowable window)

Automate Conversations in Minutes

Imagine a visitor messages you on WhatsApp. Your bot replies instantly, asks qualifying questions, captures the lead details while you are away! With our intuitive no-code builder, you can:

• Drag & drop to build an automated conversation flow
• Define keywords to automatically trigger custom message flows
• Automatically reply to customer messages on WhatsApp using AI
• Escalate complex cases to support team

You can count on Kwetu Platform to keep your WhatsApp engagement active all round-the-clock!

Launch an AI Assistant & train it with your own product information

Set up & train your artificial intelligent assistant by uploading business context rich documents to facilitate natural contextual answers to user queries

• Support for multiple file formats to enrich chatbot knowledge base
• The AI understands your business knowledge base from uploaded files
• Tailors chat experiences with each customer for personalization
• The AI politely seamlessly escalates complex querries to support team

Send order notifications on Whatsapp!

Integrate your existing eCommerce platform with WhatsApp and send transactional messages to your customers!

• Win back their trust by instantly updating your customers on their order status updates via WhatsApp
• Plug & play with your existing woocommerce, shopify or any webhook enabled online store